Delivery & Returns
Our delivery lead time for Block and Chisel Made products are as follows:
- Production begins once the 50% deposit reflects in the B&C accounts and is subject to a 8 to 10 week lead-time but due to Covid-19 this can change anytime, this may be extended for JHB based clients as all products are produced in our Cape Town workshop.
- Once the order is completed our standard delivery times apply. For more information, please refer to Delivery & Exchanges.
We pride ourselves in providing an end-to-end service from the store to your home. To achieve this we have our own delivery vehicles and team in Cape Town and Johannesburg with preferred service providers we have selected and entrusted who deliver anywhere within South Africa and abroad. Enquiries +27 (0)21 691 0878
Care & Maintenance
To maintain shine and avoid rust on any metal type, it is advisable to keep furniture pieces dry at all times. Wipe down regularly to remove dust build-up. If near the coast, wipe your piece weekly with a damp cloth to remove salt residue that may have settled. Always dry the metal after it has been wiped. If rust spots develop, apply a fine sandpaper to prevent spread.
Sealed Wood Finishes
Avoid excessive sunlight, dampness and hot or cold conditions. For routine cleaning, use a cloth that has been dampened with water or diluted cleaning polish. Clean spills or smudges with a damp cloth moistened in mild soap or cleaning polish. For nickel and brass hardware, simply clean with a damp cloth. Place a felt or leather pad under all lamp bases and accessories to avoid surface scratches. Polish only every six months with a silicone-free polish, as polishing too often may result in a waxy build-up.
We have a number of Care & Maintenance products and services available for your furniture, please enquire with one of our stores for more details.