Returns & Refunds

Warranty on Quality

We endeavour to provide high-quality pieces that last. As such, we provide a 6-month quality warranty. 

Requesting a refund, return or replacement

For Web purchases:

  • We provide a return policy on furniture purchased from our website, excluding lighting. If for any reason whatsoever you are not satisfied with your online purchase, please return it in its original, unmarked condition and packaging within 7 days for a full refund less the freight cost. Unwanted items must be returned to the following address in full original packaging:
    CAPE TOWN WAREHOUSE
    7 Ottery Road Philippi Cape Town, (off Govan Mbeki road at the Philippi Police Station)
For in-store purchases:
  • Products sold are only eligible for a refund if returned within 72 hours of invoice date or receipt of item, upon presentation of a receipt and on condition that they are returned in their original saleable condition. After the 72-hour period has lapsed, returns will be accepted at the Store Manager's discretion, whereupon a store credit note will be issued